At Ocean Ridge, we’re committed to supporting individuals navigating mental health or substance use challenges, especially those working in high-demand industries like aviation.
If you work for United Airlines, you may be wondering about the company’s Employee Assistance Program (EAP), drug testing policies, and how to get help confidentially. This guide will walk you through what you need to know in a simple and supportive way.
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Our medical, clinical, and counseling staffs on site are available 24/7.
Understanding the United Airlines Employee Assistance Program (EAP)
United Airlines offers an Employee Assistance Program (EAP) to support their employees’ well-being. EAPs are confidential programs designed to help with personal or work-related issues, including:
- Mental health concerns
- Substance use or addiction
- Family or relationship problems
- Stress, anxiety, or depression
- Grief and trauma
- Financial and legal issues
The United EAP provides free, short-term counseling and referrals to outside services when needed, and these benefits extend to immediate family members. You don’t need to go through your supervisor to access the EAP. Everything you share is private and protected by confidentiality laws.
Does United Airlines Drug Test Employees?
Yes, United Airlines drug tests their employees. Like other major airlines, the company must follow strict federal regulations set by the Federal Aviation Administration (FAA) and the Department of Transportation (DOT). These rules are designed to keep everyone safe—both in the air and on the ground.
Drug Testing Procedures for United Airlines Workers
If you’re curious about the United Airlines drug test policy, here’s what you need to know:
Pre-Employment Drug Screening at United Airlines
All safety-sensitive employees—such as pilots, flight attendants, and mechanics—must pass a drug test before starting work.
Random Drug Testing for United Airlines Employees
United Airlines conducts random drug tests throughout the year. These tests are unannounced and required by the FAA for certain roles.
Reasonable Suspicion Drug Testing Policy
If a supervisor believes an employee is under the influence while working, they can require immediate testing.
Post-Accident Drug and Alcohol Testing Requirements at United Airlines
If a serious incident or accident occurs, drug and alcohol testing is typically required to rule out impairment.
Return-to-Duty and Follow-Up Testing for Substance Violations
For employees returning to work after a drug or alcohol violation, additional testing is required as part of a recovery and monitoring process.
What Substances Are Included in United Airlines DOT Drug Testing?
United Airlines follows DOT guidelines, which means drug tests typically screen for:
- Marijuana (THC)
- Cocaine
- Amphetamines (including methamphetamine)
- Opiates (including heroin, morphine, and codeine)
- Phencyclidine (PCP)
Alcohol testing may also be required for certain positions.
Can United Airlines Employees Get Help for Addiction Without Losing Their Jobs?
You don’t need to worry about losing your position just because you pursue help for addiction. That’s exactly why EAPs exist.
If you’re struggling with substance use, reaching out to the EAP before a test or incident occurs can make a big difference. The program is designed to help employees get treatment confidentially and return to work when they’re ready.
In many cases, if an employee self-reports and commits to treatment, United Airlines will support a safe and structured return-to-work plan. However, if substance use is discovered through testing or after a workplace incident, disciplinary actions may follow.
Rehab for United Airlines Employees at Ocean Ridge
At Ocean Ridge, we understand how high-pressure careers can affect mental health and substance use. We offer private, professional treatment services in Orange County, California.
The services at our drug and alcohol rehab for United Airlines employees include:
- Mental health treatment
- Trauma therapy
- Aftercare planning
- Support for professionals in safety-sensitive roles
If you’re a United Airlines employee—whether you’re local or coming from out of state—we can work with your EAP to ensure your treatment is covered and coordinated properly.
Final Thoughts on United Airlines EAP and Drug Testing Support
Struggling with addiction or mental health concerns while working in aviation can feel overwhelming, but you don’t have to face it alone. The United Airlines EAP is a lifeline, and Ocean Ridge is here to provide compassionate, expert care when you’re ready.
Reach out to us today to learn more about how we can help you recover while protecting your career and your future.
Start Your Journey By Getting Help Today
Our medical, clinical, and counseling staffs on site are available 24/7.
FAQs About United Airlines EAP and Drug Testing Policy
Does the United Airlines EAP program cover family members?
Yes, the United Airlines Employee Assistance Program typically extends to immediate family members, including spouses and dependents. Family members can receive counseling support and referrals for a variety of emotional, mental health, or addiction-related issues.
Is participation in the EAP mandatory after a positive drug test?
Participation in the EAP isn’t always mandatory, but it is often strongly recommended or required following a positive drug or alcohol test, especially for safety-sensitive employees. Refusal to participate in the recommended recovery process may result in disciplinary action or termination.
Will my supervisor at United Airlines know if I use the EAP for rehab?
No, EAP services are confidential. Your supervisor won’t be informed unless you grant written permission or if disclosure is required by law (such as when safety is at risk). Seeking help through the EAP won’t automatically impact your job status.
How are United Airlines employees notified of random drug tests?
Random drug tests are unannounced and scheduled by a third-party vendor or internal compliance team. Employees in safety-sensitive roles are selected at random using a computer-generated list, ensuring fairness and compliance with DOT rules.
Can a United Airlines employee refuse a drug test?
Refusing a drug test—whether pre-employment, random, or post-incident—is generally considered a violation under DOT regulations. Refusal is treated the same as a positive test result and can lead to immediate removal from duty and possible termination.
Does United Airlines drug test corporate employees?
United Airlines doesn’t typically drug test corporate or non-safety-sensitive employees as part of routine employment screening. However, the company may still reserve the right to test under certain circumstances—such as after a workplace incident, during an investigation, or if there is reasonable suspicion of substance use on the job. Corporate employees should still be aware of United’s drug-free workplace policies and the consequences of violating them.
Bobby Nassiri is a seasoned Program Director and Business Development Director with over 12 years of experience in the behavioral health industry. Since earning his CADCII counselor certification in 2017, Bobby has been dedicated to improving the lives of individuals through compassionate care and innovative program development. Bobby’s expertise spans a wide range of areas, including strategic business growth, program management, and client counseling. His comprehensive approach to behavioral health ensures that every program he directs is both effective and empathetic, catering to the unique needs of each individual client. Outside of his professional endeavors, Bobby enjoys spending quality time with friends and family, practicing Brazilian jiu jitsu, and attending concerts. His diverse interests and commitment to personal well-being reflect his holistic approach to life and work.
